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Help

Q. How do I navigate the website?
A. The navigational buttons appear in color and allow you to click on the category of your choice.

Q. How do I listen to an audio segment?
A. Choose “Listen Now” from the navigation menu. Select the category of your choice, and a list of segments within that category will appear. Click on a segment title and the audio file will play. The total time of each audio segment will appear below the segment title as it plays. Note: depending on your connection speed, audio files may take a few moments to load.

Q. How do I use the audio controls?
A. The audio player has five control buttons: Back, Pause, Stop, Play, and Fast Forward. Clicking on the Back or Fast Forward buttons will cause you to jump back or forward one audio segment. The Pause button will stop the current audio file, allowing you to take a break for a moment if needed. The Play button will resume play of the paused segment where you left off. The Stop button will stop the current audio file, but will not allow you to resume play at the same point in the segment – if you hit Play, you will return to the beginning of the segment.

Q. How do I download an audio file?
A. From the Listen Now page, select the category and then the segment you want to download. Click on the Download MP3 button to download the file for a particular segment. You will need to save the download to a location on your computer and then follow the directions to extract and play the files.

Q. How do I access audio transcripts?
A. Transcripts are available from the Info Booth page. You can go there directly and select the category and then the segment, then click Download Transcript. Or, you can select “Transcripts and Reference Materials” from the Listen Now page, which will take you to the Info Booth pages. Note: transcripts are PDF documents and require an Adobe Reader to view. If you do not have Adobe Reader on your computer, it is available for free download from the following site: http://get.adobe.com/reader

Q. How do I download reference materials?
A. Reference Materials can be viewed or downloaded from the Info Booth page. Click on the category, and then the segment title for the topic of interest, and a list of resources will appear.  When you click on the resource title, if it is a reference sheet, it will open, allowing you to read the text, or to save the file. Note:  all Reference Materials are PDF files and require Adobe Acrobat reader to view. The reader is available for free and can be downloaded from the following site: http://get.adobe.com/reader/

Q. If I have technical problems…what should I do?
A. If you have a technical question regarding the operation of the site or use of the files with your media player, please contact communityaffairs@fdic.gov

If you have questions or comments regarding the content of the Money Smart Podcast Network audio files, please contact communityaffairs@fdic.gov

Q. Do I need a special computer to use the Money Smart Podcast Network?
A. Below is a list of minimum Computer Requirements for the Money Smart MP3:

  • Targeted screen resolution: 1024×768
  • Intel Pentium 4, Pentium M, Core or Atom, AMD Athlon 64, 1.5 GHz Intel based Mac
  • 256MB RAM
  • Windows XP, Vista, Windows 7 or Mac OS X 10.6
  • MS Internet Explorer version 7
  • Google Chrome version 10
  • Mozilla Firefox version 14
  • Apple Safari version 3